Privacy Policy for Online Ordering

At Deli Dakota, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website ordering system.

1. Information We Collect

When you place an order through our website, we may collect the following types of personal information:

• Personal Information:

  • Name

  • Email address

  • Phone number

  • Delivery or billing address

  • Payment information (processed securely through a third-party provider)

• Order Information:

  • Items ordered

  • Order history

  • Special requests or preferences

• Technical Information:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Cookie data (for improving user experience)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your order or any issues

• Provide customer support

• Improve our website and services

• Send you promotions or updates (if you opt-in)

• Maintain security and prevent fraud

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

• Payment processors (e.g., Stripe, Square)

• Delivery partners, if applicable

• Service providers who help us operate our website and services

• Legal authorities, when required by law

4. Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction.

All payment data is encrypted and processed via secure third-party payment processors. We do not store full credit card information on our servers.

5. Cookies and Tracking

Our website uses cookies to:

• Keep you logged in

• Remember your order preferences

• Analyze website traffic and performance

You can disable cookies in your browser settings, though this may affect the functionality of the ordering system.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct or update your information

• Request deletion of your information

• Withdraw consent to marketing communications

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party services (e.g., delivery platforms, social media). We are not responsible for the privacy practices of those services.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Deli Dakota
Email: hello@delidakota.com.au
Phone: +61 493 869 397